At Tee Print USA, customer satisfaction is important to us. Since all of our products are custom-made and printed specifically for each order, we do not generally offer refunds or returns for change of mind, incorrect size selection, or customer-approved design errors.

If you receive an item that is damaged, defective, misprinted, or different from the approved order, please contact us within 7 days of delivery with your order number and clear photos of the issue. After reviewing the problem, we may offer a replacement, partial refund, or full refund depending on the situation.

Orders can only be canceled before production begins. Once printing or production has started, cancellations are no longer possible due to the custom nature of the products.

Approved refunds are processed to the original payment method within 5–10 business days. Shipping charges are non-refundable unless the issue was caused by our error.

Customers are responsible for carefully reviewing all artwork, sizes, colors, and order details before approving production. Tee Print USA is not responsible for mistakes approved during the design confirmation process.

For any refund-related questions or support, please contact our customer service team and we will be happy to assist you.